Help

Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mikefurtney
Newbie
‎11-16-2020 03:27 AM

HEVC H.265 plays fine .. but no audio?

Hello,

We are having trouble viewing our H.265 HEVC stream:

https://vps.sermonaudio.com/video/104201938448182/playlist.m3u8?abr=video,video_1080p,video_lo

However, our H.264 stream works just fine:

https://vps.sermonaudio.com/video/104201938448182/playlist.m3u8?abr=video,video_lo

The H.265 stream plays the video but there’s NO AUDIO. My Roku device is the Roku Premiere HD that I recently purchased.

Can anyone provide some clues as to what the problem is?

Thank you.

Reply