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gnaf
Level 8

Direct publisher channel shows only Search and About icons

I've seen a few posts about similar issues, but not one with a solution:

I've published a direct publisher channel, once I add it to my device and it loads, I immediately see a screen with 2 icons: Search and About. No content is playing.

IMG_6796.jpg

Any idea?

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4 REPLIES 4\
renojim
Community Streaming Expert

Re: Direct publisher channel shows only Search and About icons

You should try:  https://community.roku.com/t5/Roku-Direct-Publisher/bd-p/roku-direct-publisher

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AaronMSpelling
Level 13

Re: Direct publisher channel shows only Search and About icons

hi @gnaf 

try https://developer.roku.com/contact

they should be able to fix your issue , they did the same for other developers

and yes maybe if you would have posted your issue in the Direct Publisher part of the forum you would have had a faster response Smiley Happy

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
gnaf
Level 8

Re: Direct publisher channel shows only Search and About icons

Thanks!

Posted here by mistake Smiley Happy

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AaronMSpelling
Level 13

Re: Direct publisher channel shows only Search and About icons

naaaaaaaaa  no problem still got your answer i hope it helped

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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