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Darnell937
Level 7

Content removal

How do i get a developer to remove my content from their platform?

After they refuse, what are the steps? 

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5 REPLIES 5\
AaronMSpelling
Level 12

Re: Content removal

Hi @Darnell937 

the logic step would be to alert Roku ( with prove that it is your content ) they can "ask" the developer to remove the content.

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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Darnell937
Level 7

Re: Content removal

@AaronMSpelling I tried looking for a support lane for this but everything supported sales, devices or channels etc. I literally have my business logos and actual content that was created by us on the platform I need removed.  Is there a more direct or a link to a more direct contact, Maybe even a number?  Thanks so much for your response BTW.

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AaronMSpelling
Level 12

Re: Content removal

@Darnell937  i would try the direct email to the dev support team partnersuccess@roku.com

they will help with that.

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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Darnell937
Level 7

Re: Content removal

@AaronMSpelling thank you

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trothatl
Level 10

Re: Content removal

The following links to documents on Roku's website contain detailed information on filing a complaint, including the email and physical addresses where you should send the claim and an example complaint letter.

Claims Regarding Infringement or Other Illegal Content

https://docs.roku.com/published/dmca/en/ot

https://docs.roku.com/doc/noticeofalledgedcopyrightinfringement/en-us