I have already posted about this whole ordeal...but here it goes again...JUST IN CASE...AND INCLUDES A LINK TO A VIDEO EXPLAINING ...PLEASE WATCH!
Ok...I have posted in the Roku forums in the past several days this issue and contacted Roku Support...but they were no help!
It seems that this is happening to a lot of people...especially my viewers.
Ever since this new Software Update - Software Version:7.1.0 Build:4062 came out this has been happening:
When I or other try to install a channel on our Roku's ,the channel installs but does NOT show up on the Roku at all after
doing a System Update...it just says...System Update for a while and then nothing...it is like it times out or something.
Anyway...we are NOT getting the channels!
I have tried and others have tried to System Restart...Unplug the Roku and NOTHING STILL. What it comes down to
is we only get the channels if we do a FACTORY RESET! (Which I have done and several others had as well,several times!)
I have tested it on any channel...I have deleted channels and made room...STILL NOTHING!
I have had my network checked and firewall and deleted cookies and cache...reset my Gateway Modem and contacted my ISP and they said everything was fine...STILL NOTHING!
I have 4 Roku's (2 Roku 3's ,1 Roku 4 and the NEW streaming stick(which I Love!) and they ALL are doing it.
This has been happening for a lil over a week I think someone told me...but for me a week.
I have made a video trying to explain and show what I have been dealing with myself.
Can't Roku just sort it out with a NEW Roku update or something...this Software Version: 7.1.0 Build:4062 has done something to all 4 of my Roku's since it happened! Please help. I would so appreciate it...contact whomever is the Tech person please. It would be much appreciated.https://youtu.be/hQHuKGxZqPI