Roku Developer Program

[mbenedict261]

My channel has been up and running ever since the sunsetting of Direct Publisher. Without warning, when someone clicks the "Play" button, they get the following error:

error:bad:transfer error: couldn't use specified SSL cipher response code:(0):extra:etype:buffer

Any ideas? I'm trying to look in this forum and google, but there isn't a lot of support for Brightscript/Roku... so it is difficult to find any answers.

[RokuBen]

Did something change in the webserver configuration for the site you're loading content from?  This is the CURLE_SSL_CIPHER code from libcurl that can't negotiate a SSL connection to start downloading data associated with the video.

[mbenedict261]

Ah... I don't think so, but it's a good place to start looking. Thanks a ton for your response.

[mbenedict261]

Everything I can find in the documentation, installing and using the SSL Certificate, all relates to getting the feed. I can't find anything on this error, or what I have to do that will have any effect on this error. I put in a message to the video host, but I'm not optimistic lol

[mbenedict261 · Accepted solution]

I figured out what the issue was, just in case anyone is having the same issue. My home provider (where I do my development) is Xfinity. They recently introduced xFI Advanced Security. That was the issue. I turned it off on my account and I no longer get that message.

I'm going to contact them to add an exception for my cloud host so I can turn that security back on, but still be able to access my videos.

[RokuBen]

Wow, that's a potential problem for lots of Roku devices.  I'll alert our internal teams.

[RokuBen]

Looking at the description at https://www.xfinity.com/support/articles/online-security-with-xfi-faqs, it looks like it might be taking DNS names that are hosts that have had problemtic content and is redirecting them to a "deny" server. That would cause certificate problems.  Do you know if the video content you were pulling was from a host that could be on their block list?

[mbenedict261]

That was the exact document I stumbled on when I realized that the issue wasn't happening for everyone and I thought it might be an issue of provider. I assume the domain name was on a block list, since when I turned off the Advanced Security for my home account, the channel worked as it should have. I use pCloud to host my videos and I submitted the domain https://filedn.com for them to review and hopefully take off the list.

[ZIMM123]

THANK YOU SO MUCH FOR SHARING YOUR RESOLVE ON CODE 0.