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medeus66
Reel Rookie

Certification Issue On Channel Analysis

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Hello , 

When i  try  to  run  Channel Behavior Analysis Set up

i receive  this  error 

Status:ERROR(Cannot process test run. Please try again later.)

Internal service error

Is  any  solution  for  this  error ?

Thanks

1 Solution

Accepted Solutions
reaper0470
Reel Rookie

Re: Certification Issue On Channel Analysis

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They released a fix. Reply from support here.

"Thank you for your patience. Our engineers indicate that a fix has been released and this issue should now be resolved. Please restart the submission process by re-uploading your build and completing each section of the publishing checklist, including Static Analysis and Channel Behavior Analysis."

This did work for me just now. I re-uploaded and re-saved the sections and was able to run the analysis. 

View solution in original post

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7 REPLIES 7
Nmykh
Newbie

Re: Certification Issue On Channel Analysis

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I have the same issue.

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coskel
Roku Guru

Re: Certification Issue On Channel Analysis

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report report report.

I'm just hoping they don't take 3 months to fix the way they did with the inability to update URL on DP channels.

Channels: Go Live Sports Cast/Audion - Audiobooks On Demand
"All I've had today is, like, six gummy bears and some scotch."
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reaper0470
Reel Rookie

Re: Certification Issue On Channel Analysis

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Same issue since yesterday as well. I sent a report in so if I get any useful info from Roku support I'll pass it along. 

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medeus66
Reel Rookie

Re: Certification Issue On Channel Analysis

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Hello again , 

Another new    Error Message coming 

" Automation run already exists"

Thanks

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reaper0470
Reel Rookie

Re: Certification Issue On Channel Analysis

Jump to solution

They released a fix. Reply from support here.

"Thank you for your patience. Our engineers indicate that a fix has been released and this issue should now be resolved. Please restart the submission process by re-uploading your build and completing each section of the publishing checklist, including Static Analysis and Channel Behavior Analysis."

This did work for me just now. I re-uploaded and re-saved the sections and was able to run the analysis. 

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medeus66
Reel Rookie

Re: Certification Issue On Channel Analysis

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Hello , 

Thanks  to  the  Roku Team .

Now  all the  things  works ,

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NicholasStokes
Binge Watcher

Re: Certification Issue On Channel Analysis

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Hello,
We are getting app performance error in channel behaviour Analysis .
Previously we have installed my app in roku channel store but not getting the above error.Right now we are trying to install the same channel with latest feature but now getting the above error.
Can you please share any relevant solution for this error.

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