Forum Discussion

Rashmikapil1's avatar
Rashmikapil1
Binge Watcher
5 years ago

Automatic Account Linking

storing into cloud is success but reading from cloud is wrong. what is stored previously in the device its showing same, not showing what stored by other device. In summary roku cloud is not working properly. Please let me know if any further information on this.

example:

Device 1

{

    change: <Component: roAssociativeArray>

    focusable: false

    focusedChild: <Component: roInvalid>

    id: ""

    channelID: "dev"

    errorCode: ""

    json: "{

    "channel_data" : “device 1",

    "error" : null,

    "roku_pucid" : "f3xxxxxx-xxxx-xxxx-xxxx-xxxxxxxxx67f",

    "token_type" : "urn:roku:pucid:token_type:pucid_token"

}

"

    publisherDeviceID: "13xxxxxx-xxxx-xxxx-xxxx-xxxxxxx5914f"

    status: 0

}

 

Device 2

{

    change: <Component: roAssociativeArray>

    focusable: false

    focusedChild: <Component: roInvalid>

    id: ""

    channelID: "dev"

    errorCode: ""

    json: "{

 

 

    "channel_data" : “device 2", 

    "error" : null,

    "roku_pucid" : "f3xxxxxx-xxxx-xxxx-xxxx-xxxxxxxxx67f",

    "token_type" : "urn:roku:pucid:token_type:pucid_token"

}

"

    publisherDeviceID: "0axxxxxx-xxxx-xxxx-xxxx-xxxxxxxx80c"

    status: 0

}

- channelID: dev

- status:  0

"roku_pucid"  is same in both the devices but still device2 is not reading what is stored by device1

9 Replies

  • roAmanda's avatar
    roAmanda
    Roku Employee

    Hello,

    Thank you for reporting this issue. We are aware of this issue and are working on a solution that will allow a single, persistent data across devices in the near future. Please keep an eye out for this update.

      • roAmanda's avatar
        roAmanda
        Roku Employee

        We do not currently have a date or timeline to share for a resolution, but it is on the way!