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harishvgk
Level 7

Asking to link Device and add Payment method again and again, when tried to upload channel package

I am using my company's account where I am in Admin Role.

I added a Payment method and linked a device too. Both showed success message.

Now it is asking the same again as if payment method and device is not added yet.

Attached the screenshot here with. Can some one help to fix this issue? How to contact Roku Team to report this issue and get support from them? Any point of contact, email etc.

Screenshot 2021-08-26 at 9.11.31 PM.png

Thanks in Advance!

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1 REPLY 1\
RokuDavid
Roku Employee
Roku Employee

Re: Asking to link Device and add Payment method again and again, when tried to upload channel packa

You can contact Roku Partner Success via the link here. Please be sure to provide your developer account email and channel ID when you do. Thanks!

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