"RokuMarkn" wrote:
Actually it does say that in the Channel Package and Publishing Guide, or attempts to.
That sentence is not intentionally misleading - but apparently is not sufficient either. I would have added "Please note that snapshot will be taken ONLY from a side-loaded app, not from the home screen or any other channel".
Let me share my experience: i have known about the capture button for a long time, years. And yet i have to periodically re-learn it works only for the dev bundle. On /plugin_inspect page there is no indication of "Screenshot" limitation - moreover if pressed it
always says "
Screenshot ok" - even when it was not okay, nothing was captured and the old dev.jpg is shown.
Last this happened to me this week - i wanted to update screenshot for private channel i just published, so i progressed on screen to the image i wanted to capture, went to the Utilities page and "Snapshot"... nothing happened, still showing the old image. Again! "Screenshot OK" but it was no-K, still showing the old image there. New tab, open just the URL, force refresh... no go. Took me a while to figure it out - you and seasoned Roku devs can probably guess outright what was the reason - 'twas mystery "for the rest of us".
Anyway, if that page can indicate problem taking snapshot, that would be best - not always say OK. Pragmatically, it will save time answering people complaints that snapshot facility "does not work".