Forum Discussion

Jessica_xo's avatar
Jessica_xo
Newbie
6 years ago

the green light wot stop flashing

My Roku randomly froze so I shut the tv off and back on at that point the remote stopped working so I tried putting new batteries in the remote but the green light won’t stop flashing and now the rem...
remotes
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
6 years ago

Jessica_xo 

Thanks for the post.

Can you provide us with more information? What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

  • Sashley17's avatar
    Sashley17
    Newbie
    6 years ago

    I’m having the same issues.  I first lost the volume and power button, but when I went to re-program, it now says it doesn’t support my Philips TV, which I’ve had connected for almost 2 years now.  The green button won’t stop flashing for me and now nothing works.  It’s a RC-AL2.

  • Mspicer534's avatar
    Mspicer534
    Newbie
    3 years ago

    I'm having the same issue Please help

    • StuK's avatar
      StuK
      Channel Surfer
      3 years ago

      There is no Fix, you need to replace remote.

    • RokuKariza-D's avatar
      RokuKariza-D
      Retired Moderator
      3 years ago

      Hi Mspicer534 

      Thanks for posting here in the Community.

      Could you tell us more about the issue you're experiencing? Have you tried the suggestions posted by RokuDanny-R in this post? If yes and the issue persists, reply here with the serial number of your Roku device associated with the affected remote. This can be found at the back or underneath the player itself.

      We'll keep an eye out for your response.


      All the best,
      Kariza