Forum Discussion
anio-
Roku does not have an unlimited vocabulary.
This article lists the voice commands supported by Roku.
Thank you for the useful article link.
The voice commands I'm trying to use are TV power, mute, and volume. When I say, "Power TV off," the Roku interface displays "Powering off..." but TV stays on. With voice command "Mute," Roku displays the message, "Muting." but volume stays on. Voice command "Increase volume" gets the Roku reply, "Increasing the volume" but there's no volume change.
- renojim3 years agoCommunity Streaming Expert
anio, are you sure CEC is being used? If you cover the remote completely does it still control the TV? It could be using IR. As I recall you have to jump through some hoops to get the Roku device to actually use CEC in conjunction with the Voice Remote.
- anio3 years agoBinge Watcher
Hi renojim , the remote/device set is using only the IR to control TV which confuses me because this Roku Voice Remote Pro/Roku Ultra 2022 set is supposed to be already preset capable of both IR and CEC to control TV. If there are special hoops to jump through to get the CEC to kick in, I'd like to try, but I don't know how.
- Tivoburkee3 years agoCommunity Streaming Expert
To prove its CEC over IR you would only need to unplug the hdmi cable from the Roku to the TV, if the tv controls still worked it's IR.
- anio3 years agoBinge Watcher
I've jumped through some 'hidden' hoops (apparently not allowed to post about here) and switched TV control from IR to CEC, but voice commands to TV still do not work.
Roku community, any thoughts/suggestions?
- anio3 years agoBinge Watcher
Additional troubleshooting I've tried:
- Checked that remote is well charged
- Unplugged everything from TV and Roku Ultra, then power cycled both, then connected only the Roku Ultra to TV at a different HDMI port.
- Toggled the TV CEC off then on a couple times, leaving it 'ON.'
- Reset the Roku remote (button on the back), then re-paired remote to device and TV.
- Tried all 3 HDMI ports on TV
Voice commands to control TV still do not work.