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Irishcptn
Newbie

Soundbar keeps playing sound when off

 It only started after purchasing the re-chargable remote. 

I don't understand why, just because I've upgraded my remote, why this should happen. 

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Soundbar keeps playing sound when off

Hi @Irishcptn,

Greetings and welcome to the Roku Community!

We appreciate you for inquiring here to us, and we definitely are willing to help. For us to better understand the issue, could you please tell us more about this? In addition, could you please confirm if this issue only started to occur when you bought this remote and paired it with your Roku Streambar?

Tell us more about this. We look forward to your response.

All the best,
Kash

Takashi O.
Roku Community Moderator
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