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thenewrick's avatar
thenewrick
Reel Rookie
3 years ago

Roku remote not working. Makes high pitched noise as well

I'm having the same problem. I replaced the batteries as instructed. A couple of weeks later the remote started whining and actually leaked fluid. The batteries looked okay and didn't see any leaks from them. The remote no longer works.

Serial: CS488G418468

remotes

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  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    HI thenewrick, 

    Welcome to the Roku Community. 

    We're sorry to hear about that. I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they'll be reaching out to you from there.

    Your patience and understanding are greatly appreciated.


    Regards, 
    Nimfa