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Channel Surfer

Roku 11 Broke Channel Command (FIXED)

Okay the Roku 11 update broke the voice channel command.

I used to be able to change the channel on live TV,

By saying, Channel 5.3 and it would change to that channel and now it wants to leave the live TV app with that command now.

And I am on a TCL Roku Smart TV.

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Retired Moderator

Re: Roku 11 Broke Channel Command


Thanks for the post.

We would be more than happy to look further into this issue for you.

Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
-steps to reproduce the issue you are seeing 

Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate.


Danny R.
Roku Community Moderator
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Channel Surfer

Re: Roku 11 Broke Channel Command

Roku TV: C133X

TCL-Model #43S431



Software Ver. 11.0.0 Build #4193-93

There you go. It is happening to OTA Channels and Roku Live TV.

The issue didn't start until after the update to Roku 11.0.0

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Channel Surfer

Re: Roku 11 Broke Channel Command

I guess I forgot to mention that I was using the Android Roku Remote App, Lol.

But with the Roku update today from both Android and a small Roku app update for my TV. 

Everything is working back to normal.

So We Are FIXED.

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