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Remotes are draining batteries every 2 days!!!!

Is there something that can be done?  I'm about to get rid of all Roku devices and use fire stick.  Having to replace multiple batteries for my Roku remotes every 2 days is getting ridiculous!  Yes, this is happening with all remotes. And yes, my Roku stick is plugged into its own power source and not the tv, so it's not "searching endlessly for a connection."  Please fix this issue! 

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Re: Remotes are draining batteries every 2 days!!!!

Oh and Yes, I have tried different brands of batteries (Energizer and Duracell brand new packs). Also, yes, I've checked the software updates and all is up to date. Yes, I've switched remotes around and tried different remotes... they all drain batteries within a few days.  We have all done these things to no avail. Roku, YOU'RE UP! It's your issue to fix. 

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makaiguy
Community Streaming Expert

Re: Remotes are draining batteries every 2 days!!!!

@Streamerburn-

Roku Streaming Sticks are controlled by remotes that connect via WiFi-Direct.

There is some evidence that one cause of battery drain for those with point-anywhere remotes that connect to the Roku via WiFi-direct can be use of a router channel that is crowded by nearby routers using the same channel.  This is more likely to be a problem in the more heavily used 2.4 GHz wifi band than in the 5 GHz band.

If you have access to your router's setup, try configuring it to use a different WiFi channel to see if this helps the situation. If you are connecting in the crowded 2.4 GHz band, channels 1-11 are supported. Channels 1, 6, and 11 do not overlap each other and so give you the best chance at reducing congestion, so try each in succession, although depending on what channels your neighbors are using, other channels in the 1-11 range may work best. Also, reducing router bandwidth from 40 to 20 kHz may also reduce interference.

Note that optimum channel choice can be a moving target as neighbors bring new routers online in your vicinity, or reconfigure their routers to use different channels. I periodically use a wifi analyzer app on my smart phone that can show me which available wifi channels have the least congestion and I change the channel my router uses accordingly. I don't know if that explains my battery longevity (usually 3 months or more with fairly heavy use) but it's probably worth a try to see if it helps.

Please report back to let us know how you make out.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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