Forum Discussion

Murren's avatar
Murren
Newbie
6 years ago

Remote won’t control volume and is there no mute button

I just posted and now have hd quality, but the remote won’t control volume. Everything else works fine. Is there no mute button or how do you mute. The fire stick which I hated had a mute button 
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atc98092's avatar
atc98092
Community Streaming Expert
6 years ago
Murren wrote:

I just posted and now have hd quality, but the remote won’t control volume. Everything else works fine. Is there no mute button or how do you mute. The fire stick which I hated had a mute button 

What model Roku player do you have? The older remotes with volume could only control the volume via CEC. They were not IR capable for configuring to control a TV. My Ultra 4640 has such a remote, and it controls my Yamaha AVR volume without a problem. But it too has no mute button.