I tried to re-pair my remote in hopes of getting the remote finder signal to stop. Nothing works. After 60 seconds it begins the remote finder signal again. I press any key, it stops. Then 60 seconds later is starts again. How to stop it?
If you are unable to resolve the issue, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
I am having the same problem. Roku 4k ultra setup. About a half hour into a show it pings like it's searching for the remote for about 1 ping per second for a minute or longer. It's not normal to need the remote in the middle in the show so I don't know why the Roku is prompting me to find it or hit a button to actually disrupt the show. I have two ultras bought at the same time, the other doesn't do this. Can you help me too?