Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
eespi002
Newbie

Remote not moving to Apps menu for selection.

Hello. I am having the same issue.  My Roku unit is not allowing me to select the apps for use.

0 Kudos
1 REPLY 1
RokuArvyS
Retired Moderator

Re: Remote not moving to Apps menu for selection.

Hi @eespi002
Welcome to the Roku Community!
We totally understand that you're having difficulty with the Roku remote, and we're sorry to hear about the experience. No worries, help is here.
Have you tried replacing the batteries on your remote and seeing if it works? We'd like to know when this issue started and what type of model your Roku device is.
With detailed information, we will be there to assist you.

Best regards,

Arvy

Marc
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.