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New voice remote won't pair; charge light won't stop blinking.

Tried charging my brand new Roku voice remote. Hours later, green light continues to blink even when disconnected from charger. Can't get it to pair with tv. Hold pairing button for five seconds but blinking green light continually on. HELP

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OperatorD80
Streaming Star

Re: New voice remote won't pair; charge light won't stop blinking.

Is this a Roku TV or a Roku device? Which model is it? Did you follow the procedure in this link? what is the model number on your remote? Where did you purchase it from? I have three voice remote pros that I use on my TCL Roku TVs. They work amazing and only took me two seconds to set up. 

https://support.roku.com/article/115013019828

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