Forum Discussion

Tatogonne's avatar
Tatogonne
Reel Rookie
6 years ago

Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

I have a streaming stick+, and my remote green light keeps flashing every time i press any button, i took off the batteries and even rebooted the control, but it doesnt help. I tried restarting the s...
remotes
makaiguy's avatar
makaiguy
Community Streaming Expert
6 years ago
Did you follow this procedure when you tried to re-pair your remote to the Roku?

1) Remove power from the Roku for a few seconds then plug back in. This will make the Roku receptive to the pairing request from the remote.

2) Open the remote's battery compartment and bring remote near the Roku . Trying from across the room may not be good enough.

3) When Roku has booted back up from step 1), press and hold pairing button in remote battery compartment for 3 seconds or more - a quick push won't do it.

4) LED in battery compartment should start flashing and continue to blink until the pairing is complete.
Rdsciarretta's avatar
Rdsciarretta
Newbie
5 years ago

Did the above and it paired, BUT the next time I tried to use the remote it did not work . Got a New remote, but there was no change to my problem !!???