I have tried all the suggestions including working the settings via the app on my smart phone. The green flashing light goes out for a minute or so and then comes back on. Since the Roku3 works using the smart phone app as the remote, I know it is the remote that is the problem and not the Roku box itself. New remote costs almost as much as a new box so not worth the purchase.
Those whose roku's can accept IR remote should switch a cheap IR universal remote, then you'll have working roku with an actual remote instead of cellphone.
Was there ever a resolution to this? I’m having the same issue. I cannot connect to my phone though because I reset my streaming stick thinking that would help now it’s stuck on the language screen !
Hi, I could not solve the problem, I think I’ll buy a new remote since the tips given weren’t helpful. If you get to solve the issue please tell me!
Hi everyone,
Thanks for the posts.
If you are experiencing issues connecting your remote to your Roku Streaming Stick device, we would recommend checking out the troubleshooting steps provided by our Support pages here:
How do I set up my Roku® enhanced "point-anywhere" remote?
How do I resolve problems with my Roku® enhanced "point-anywhere" remote?
Please keep us posted what you find out.
Thanks,
Danny
I have the same problem - did you find a solution?
