@AlaskaJB
Where did you buy it? If you bought it locally from Walmart, Best Buy, Target, or one of the many retailers that carry Roku devices, you can simply return it to them.
If you bought it online from a retailer other than Roku (Amazon, etc) you can initiate a return through their process.
If you bought it from Roku, or are outside the return window of the retailer, you can use the Roku Returns page to initiate a return.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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