Remotes

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Steviechs
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Roku streaming stick 3800RW

tv: Proscan plded3996a-e

issue ID: 73-193-105

lost sound and power control

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Reecherd
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model: 7121X - Roku TV

Serial Number: YS002R709815 (FW2932709815)

Software Version: 10.0.0 build 4195-30

Timestamp: 2021-05-15TO2:50:01Z

Issue ID: 15-193-130

remote power button doesn't work. Every other button does once I manually turn on the Tv with the Tv power button. 

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JR209
Binge Watcher

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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I just noticed this has been going on for 2 weeks. How come it hasn't been fixed or rolled back yet?!!

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Cperry531
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Volume stopped working.


 TV brand is Sanyo.

Device is Roku ultra.  serial #YJ00F8517773

software 10.0.0

Updated 1 day 8 hrs 9 min ago and issue started then 

annoying for sure.  Hoping a fix happens soon

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Hydrator
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Sony Bravia

Model: 4660X - Roku ultra 

ID 78-193-148 

10.0.0 build 4195-46

 

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Beard4Ever
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Issue ID - 16-193-165

Model - 4670X - Roku Ultra

Software Version - 10.0.0

TV - Sony Bravia

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Tnew
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Roku streaming stick 3800X

Samsung tv UN46H6201AF

Issue ID 47-193-172

 

Roku remote doesn’t control volume on tv 

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rpacella
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Hi! I just now am running into this issue. I can turn my TV off using the remote but can't turn it back on with the remote, and the volume controls don't work at all anymore.

Roku Device Model: 3810X

TV Make/Model: Sharp LC-47sb57ut

Issue ID: 18-193-168

Thanks!

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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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I have four roku ultra devices on four different TVs.  All of a sudden, as of today (5/14/21), the volume control doesn’t work on any of the roku devices.  I have tried all the troubleshooting ideas from the website and nothing has worked.

im not sure how to proceed from here and need some help.  This is very frustrating.  

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Asurfrod1
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model 3810x

Ser. Num

Yhoogm934090

(C1387g934090)

Software 10.0.0

Build 4195 50

Issue ID 90193204

 

No volume and the device is very hot at USB plug and down 8" of cable

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