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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model 4630x - Roku premier +
Soft version: 10.0.0 build 4195–29

remote model: rc116

Firmware version 2.0 1.1 8.120

vizio model: M65-E0

Issue ID: 74–190-291

 

Remote control lost TV control after firmware update.

 

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Ladi468
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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ROKU ultra 4660x

hitachi ultravision

issue I’d 91-190-345

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Amcarp
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model 3800X

serial number: YF00E1541061

software version: 10.0.0 build 4195-55

 

issue Id 61-190-385

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torresrs
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Issue ID 65190585 

roku model 4670RW Roku Ultra
tv :Samsung 

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longmd
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model: Roku Ultra - 4670x

Serial No.: YJ008G393426 (KW9998393426)

Version: 10.0.0 - Build 4195-46

TV Make/Model: LG 42CS560-UE

Issue ID: 26-190-633

Notes: During remote setup, messages on screen indicate successful setup, but behavior does not change. No control of volume or power for the tv. 

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Chrispls
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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ID 73-190-661

Volume suddenly not working.

I've done everything suggested in this forum.

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mkraten1
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Occurred after the latest update overnight to software build 10.0.0 build 4195-46

I do not have a gaming remote, but it seems like my Roku now thinks that the remote that came with my Roku Ultra is a gaming remote. That may be a root cause?

Model - 4660X - Roku Ultra

LG UJ6300 (2019)

Issue ID 71-190-861

djarvis8
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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@djarvis8 wrote:

Model 4230X - Roku 3

Software version 9.4.0 build 4210-04

Issue Id: 54-189-930

 

A/V receiver:Onkyo tx-nr797

TV: LG 55lm8600

 

Remote used to control AVR power and volume.  Now it does not, out of the blue.  No icon in the corner of the screen or anything.  Tried a whole bunch of things to no avail.


Update on my situation.  I ran through the super secret magic sequence of unplugging all my devices and plugging them back in in a special order and my remote is now back to normal, controlling the AVR volume and power.

You'd think that by the year 2021 we would be beyond these sorts of problems.  But in the end this had nothing to do with the Roku remote.

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Ddots5
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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exact same here- why gaming remote?  

JackMCO
Reel Rookie

Remote volume control not working.

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My Roku Remote volume control has stopped working my multiple TV's. The remote does everything else perfectly. It even controls the sound bar on one of my TV's. I've tried all suggestions on your website. Please advise.

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