My newest Roku remote stops working for roku control as well as the control of my television. Removing the batteries for a moment will make the remote function again. This has happened multiple times. It is the model RC461 which is only a few weeks old. I have 2 other Roku's which have not had any problems. Is there a warranty replacement available ? Bob S.
Thanks for the inquiry.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Thanks,
Danny
I have the same issue with my three year-old remote. Need an RC461 replacement. Where to find?
Larry
Thanks for the inquiry.
If you are looking for a replacement remote, you can order a Voice Remote from our Products page here: Player Accessories
Thanks,
Danny