Remotes & Accessories

[wpc3aw]

My newest Roku remote stops working for roku control as well as the control of my television.  Removing the batteries for a moment will make the remote function again.  This has happened multiple times. It is the model  RC461 which is only a few weeks old. I have 2 other Roku's which have not had any problems. Is there a warranty replacement available ?  Bob S.

[RokuDanny-R]

@wpc3aw 

Thanks for the inquiry.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[LarryJS]

I have the same issue with my three year-old remote.  Need an RC461 replacement.  Where to find?

Larry

[RokuDanny-R]

@LarryJS 

Thanks for the inquiry.

If you are looking for a replacement remote, you can order a Voice Remote from our Products page here: Player Accessories

Thanks,
Danny