Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jakeM
Level 7

Roku Streaming Stick+ remote two units stopped working

I have two Roku streaming Sticks + on two different TV's, Neither ones reacting to their remotes (batteries are perfect). one is stuck with the moving screen saver and the other is stuck at the home screen

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Streaming Stick + two units stopped working

@jakeM 

Thanks for the post.

We would recommend taking a look at the troubleshoot step provided by our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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