I just bought the Roku ultra. Previous customer as I have the Roku plus in another room. I’m really disappointed as far as the remote. At this price point, there should be a menu where we can setup the shortcut buttons if we want to change them. If you can’t do that, then offer another sku with different button choices. Another huge disappointment is that this remote hasn’t been upgraded to have lighting....a basic function!!! Hate fussing in the dark when I hit the wrong button because I can’t see them. Come on guys, work on it dammit!
I am not interested in changing any of the shortcut buttons. I do wish that I could deactivate them in order to prevent accidentally jumping to that service. I can't tell you how often that has happened while handling such a small remote.