I am not able to find my IP address for my roku. I have lost the control and I am not able to use my phone app either due to not been connected. My Roku is not connected to the WIFI. It has been factory reset as well. How would I be able to get my IP address for my Roku?
I need my IP address but my remote is loss my serial number is s008207xw80w
A Roku unit has no innate IP number. The IP is assigned to the Roku by your router each time a net connection is established, so until the Roku is set up and connected to the net, it has no IP number.
The Roku app on a mobile device can only connect to a Roku that is already set up on the same local network as the mobile device is using. This means the Roku app cannot be used to set up a new net connection for the Roku device.
If your Roku was previously set up on a prior network, and if the Roku has not had its net connection reset nor undergone a factory reset, it is still trying to connect to its former net. If you can set your Roku to the same net name (SSID) and password as your previous setup, your Roku should connect to it. If you then connect your phone to that net you should again be able to control your Roku via the Roku app.
Otherwise, you'll need to have a remote compatible with your Roku model to set up your connection to the new network/password.
What Roku do you have?
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
Can you please clarify the issue you are experiencing? If you do not have a remote for your Roku device, you will need a physical remote to setup you Roku device. What Roku model device do you have? With more information, we will be able to assist you further.