Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku IP Address with no remote or mobile or wifi connection model 3700x

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I am not able to find my IP address for my roku. I have lost the control and I am not able to use my phone app either due to not been connected. My Roku is not connected to the WIFI. It has been factory reset as well. How would I be able to get my IP address for my Roku?

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Roku Employee
Roku Employee

Re: Roku IP Address with no remote or mobile or wifi connection model 3700x

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@Loganpuche 

Thanks for the note.

If you need a replacement remote for your Roku Express, you can purchase a Simple remote on our Products page here: Player Accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 19

Re: Roku IP Address with no remote or mobile or wifi connection model 3700x

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You can't, the roku doesn't have IP address until its connected to internet. So you need to get a new remote. 

Edmund
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Roku Employee
Roku Employee

Re: Roku IP Address with no remote or mobile or wifi connection model 3700x

Jump to solution

@Loganpuche 

Thanks for the note.

If you need a replacement remote for your Roku Express, you can purchase a Simple remote on our Products page here: Player Accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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