Remotes & Accessories

[egrete]

Can someone direct me on how to order a replacement power adapter for the Roku Ultra 4670RW?  Thank you!

[boogernose]

https://www.amazon.com/T-Power-Compatible-Premiere-Streaming-PA-1120-42RU/dp/B00J5YWDES

[RokuTannerD · Accepted solution]

@egrete Thanks for the note! You can purchase a replacement power adapter for that model of Roku Ultra here: https://www.roku.com/products/accessories/player

You'll want the PW11 adapter. It is compatible with this model. 

Thanks,

Tanner

[CaptCurt]

That is not correct.  When looking at the PW11 cord on that link, it specifically says only for "Roku Ultra (Only model 4660, 4661, 4760). It does not say will work for Ultra 4670R.

It the 4760 a typo? If so this needs to be corrected. 

[renojim]

The suffix after the model number is meaningless.

[CaptCurt]

Hi there! 

I can see the suffix not having any bearing. However I am wondering about the model numbers the power cord says it specifically only works for. In my use case, it does not say the PW11 works for the Ultra 4670. Instead, it gives three other model numbers with the last one being 4760. I am wondering if that last one is a typo/ was transposed? 

[Tivoburkee]

Yes, it is a typo, I'm sure it will be corrected at some time. 

[RokuDanny-R]

@CaptCurt 

Thanks for the note.

I have passed along the information to the appropriate team.

Thanks,
Danny

[tkme]

I recently received a PW11 adapter that I purchased from Roku.

The adapter I received does NOT match the picture of it on your website.

The picture has the AC blades rotated 90 degrees. The adapter I received does NOT.

The adapter I received is NOT going to work for my setup. Not happy!

Also the type has not been fixed yet!!!

[boogernose]

use a extension cord.

That shouldnt be complicated for an Engineer.

Its an imperfect world come on deal with it.

If you try to walk in a straight line you will inevitably step in poop.