Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Remote works TV but won’t turn off Roku device

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My remote works the TV great. I can access everything on the Roku. Only problem is that when I turn off the TV the Roku stays on. It is eating my data allowance!  How do I reset so that remote works both?

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Level 18

Re: Remote works TV but won’t turn off Roku device

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The Roku does not turn off; it's active whenever it's powered up.  Get in the habit of returning the Roku to the Roku home page when not actively watching something on the Roku. 

Roku also has a "Bandwidth saver" option that returns you to the home page if no user input has been received in four hours to limit unwatched streaming.  Settings > Network >  Bandwidth saver

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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Highlighted
Level 18

Re: Remote works TV but won’t turn off Roku device

Jump to solution

The Roku does not turn off; it's active whenever it's powered up.  Get in the habit of returning the Roku to the Roku home page when not actively watching something on the Roku. 

Roku also has a "Bandwidth saver" option that returns you to the home page if no user input has been received in four hours to limit unwatched streaming.  Settings > Network >  Bandwidth saver

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post