Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Ccathyf
Level 7

Remote works TV but won’t turn off Roku device

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My remote works the TV great. I can access everything on the Roku. Only problem is that when I turn off the TV the Roku stays on. It is eating my data allowance!  How do I reset so that remote works both?

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makaiguy
Community Streaming Expert

Re: Remote works TV but won’t turn off Roku device

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The Roku does not turn off; it's active whenever it's powered up.  Get in the habit of returning the Roku to the Roku home page when not actively watching something on the Roku. 

Roku also has a "Bandwidth saver" option that returns you to the home page if no user input has been received in four hours to limit unwatched streaming.  Settings > Network >  Bandwidth saver

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

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1 Reply
makaiguy
Community Streaming Expert

Re: Remote works TV but won’t turn off Roku device

Jump to solution

The Roku does not turn off; it's active whenever it's powered up.  Get in the habit of returning the Roku to the Roku home page when not actively watching something on the Roku. 

Roku also has a "Bandwidth saver" option that returns you to the home page if no user input has been received in four hours to limit unwatched streaming.  Settings > Network >  Bandwidth saver

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

View solution in original post