Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BKHNL
Level 7

Remote is draining batteries Roku 4630

Jump to solution

My remote using firmware 2.01.18.120 is draining batteries in less that two weeks. Wasn’t a problem until the last few months have used without issues for years.  Have Roku Player 4630x

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote is draining batteries Roku 4630

Jump to solution

@BKHNL 

Thanks for the post.

Please be aware that the Roku Premiere+ (4630) is an older Roku device that is no longer under warranty. It's possible that the remote may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
2 Replies
boogernose
Level 18

Re: Remote is draining batteries

Jump to solution

common problem. I doubt theyll replace it that old.

You can get new ones (remotes) from Amazon or Universal remotes

are also available widely. Theyre cheap.

be sure to get the right one.

---A problem clearly stated is a problem half solved---.
0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote is draining batteries Roku 4630

Jump to solution

@BKHNL 

Thanks for the post.

Please be aware that the Roku Premiere+ (4630) is an older Roku device that is no longer under warranty. It's possible that the remote may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos