Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Cschanno
Level 7

Remote control not working right

I have had my device for about a year. The "OK" button became detached, but was still working this morning just fine. Now (after work) the button is lost, and when I put my little finger in the "OK" button cavity to select anything, it kicks me out of the application that I'm trying to open before it finishes loading.. is there anything I can do? The replacement remote won't be here for a few days. 

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6 REPLIES 6\
renojim
Community Streaming Expert

Re: Remote control not working right

You can use the Roku app on your phone as a remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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Vincentg14
Level 7

Re: Remote control not working right

The volume is not working, on the channels it doesn't go to all its hard , it stays on the first.does the same when I went to the settings, or search

I got the streaming stick+  the remote from there

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Vincentg14
Level 7

My remote isn't working correctly

Will i be able to replace my remote. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote control not working right

@Vincentg14 

Thanks for the post.

Can you please clarify the issue you are experiencing? 

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Vincentg14
Level 7

Re: Remote control not working right

The remote is not turning on the tv, when I use a different remote to turn on the tv, the volume isn't working. When I go to channels, it doesn't , it always stays on the first then goes back to home automatic, 

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Vincentg14
Level 7

Re: Remote control not working right

im am hoping , it's not my Roku streaming stick + but it might be. With all these problems. I used my phone as a remote but it was having problems with channels. 

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