ROKU device is automatically and constantly launching Vudu - I've tried everything! Help!
I was browsing through Netflix and all of sudden it started launching Vudu. My remote was useless - none of the buttons worked, couldn't select home, Netflix, Settings, etc. So, I unplugged it, waited a few seconds and plugged back in. I also took the batteries out of the remote and put back in. I then restarted, and it seemed to work like normal. I selected a show on Roku channel, watched it, then when I selected the home button, it started again, launching Vudu constantly, and my remote is "frozen" - none of the buttons work. This happened a few months ago and I called Roku Tech Support (back before Covid when you could talk to a live person), and after a bit of time with him on the phone, he was able to get it "back to normal", but I don't remember what he did. This is so annoying. Help!