Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Fire41108
Level 7

Purple arrow/ok button

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Where can I buy the purple arrow/ok replacement part. I have a ultra and my dog keeps eating the purple part out. Only the purple part. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Purple arrow/ok button

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@Fire41108 

Thanks for the inquiry. It's becoming quite common that our furry friends thoroughly enjoy Roku products, especially remotes!

As @renojim mentioned, we do not sell parts for remotes. If you need a replacement remote for your Roku device, you can purchase a Voice remote from our Products page here: https://www.roku.com/products/accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator

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renojim
Level 21

Re: Purple arrow/ok button

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You can't buy parts for the remotes.  I suggest getting rid of the dog.  :-)

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RokuDanny-R
Roku Employee
Roku Employee

Re: Purple arrow/ok button

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@Fire41108 

Thanks for the inquiry. It's becoming quite common that our furry friends thoroughly enjoy Roku products, especially remotes!

As @renojim mentioned, we do not sell parts for remotes. If you need a replacement remote for your Roku device, you can purchase a Voice remote from our Products page here: https://www.roku.com/products/accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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