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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Garyjc45
Level 7
‎11-26-2020 01:44 PM

Old roku premiere with old software and no remote and not hooked up to internet

I have an old roku premiere and I haven't used it in a long time and I have moved so I do not remember the password or SSID of my old internet and I am trying to pair it with my new enhanced remote and it's not working I'm assuming that I need to update the roku however I don't know how seeing as I have no way to hook it to the internet any help is appriciated

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renojim
Community Streaming Expert
‎11-26-2020 06:10 PM

Re: Old roku premiere with old software and no remote and not hooked up to internet

What's the model number of the Roku (written on it somewhere) and the model number of the remote (inside the battery compartment)?  I don't know if all Premieres support the enhanced remote.  Just to get going you may want to pick up a cheap universal remote that supports Roku devices.

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