During the set-up procedure of entering my 9 digit PW for wifi, the remote was beyond sensitive to even a light touch. Just touching the arrow buttons (not depressing the arrow button) caused the cursor to move rapidly to the far extreme.
In selecting a letter or number, the adjacent digit was selected by the remote when I touched the “ok” button. I did find that by lightly depressing the left edge of the “ok” button, I could select the correct digit. However, to enter the nine digits took almost 30 minutes of trial and error. Unfortunately, entering search data by the remote, is equally difficult.
I did remove the remote’s batteries and power to the Roku box in the hopes of stabilizing the sensitivity of the remotes buttons, but to no avail. In a word, they are “twitchy” and I am looking for a resolution to this ongoing problem.
Edit - My problem was resolved by returning the remote control for a replacement, that is modestly sensitive. Picking up the remote and touching the buttons will often interrupt your viewing. Pressing the top left arrow button returns me to my movie. Now I grasp the remote from the sides.
In spite of the quirks, I like the “Ultra’s” remote!
Thanks Ray
