Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Erddungca
Level 7

Globe Streamwatch remote not working after hard reset

Jump to solution

I hard reset my Globe streamwatch using its remote. But after it reset the remote wont work anymore I already replaced the batteries and Ive been waiting for an hour when pairing and nothing happens. I also press the pairing button for 3-5 seconds anf nothing happens. What should I do?

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Globe Streamwatch remote not working after hard reset

Jump to solution

@chay01 

Thanks for the post.

As stated previously, if you are having issues with your Globe Streamwatch device, we would recommend reaching out to your device provider for further assistance. They will be best able to assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
6 REPLIES 6\
RokuDanny-R
Roku Employee
Roku Employee

Re: Globe Streamwatch remote not working after hard reset

Jump to solution

@Erddungca 

Thanks for the inquiry.

If you are having issues with your Globe Streamwatch device, we would recommend reaching out to your device provider for further assistance.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
chay01
Level 7

Re: Globe Streamwatch remote not working after hard reset

Jump to solution

same here. i can't use my roku remote, problem is i disconnect my streamwatch router to my wifi.

now i cannot use either of my streamwatch because of what happen to my remote. pls. help me how to avail remote. 

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Globe Streamwatch remote not working after hard reset

Jump to solution

@chay01 

Thanks for the post.

As stated previously, if you are having issues with your Globe Streamwatch device, we would recommend reaching out to your device provider for further assistance. They will be best able to assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
oemores
Level 7

Re: Globe Streamwatch remote not working after hard reset

Jump to solution

The same problem I encounter. To solved this problem reset the Streamwatch connected from your TV. And wait to automatically reset the remote. And this is the solution that can fixed the problem

0 Kudos
Jhack08
Level 7

Re: Globe Streamwatch remote not working after hard reset

Jump to solution

Where to call about the issue the remote is not pairing after the hard reset... Where to coordinate it, whats the phone no. To call

0 Kudos
RokuKariza-D
Roku Employee
Roku Employee

Re: Globe Streamwatch remote not working after hard reset

Jump to solution

Hey @Jhack08

Thanks for posting here in the Community!

Are you experiencing the issue on the remote of your Globe Streamwatch? If so, we would recommend reaching out to our MVPDs service partner (Globe) for further help. They should be able to assist you with this concern.

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos