Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Changing remote batteries weekly


for the past 6 months or so, we've been having to change our batteries on our roku remote more it's a weekly occurance.

what is the problem?


Software version 9.2.0 build 4502-30

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Level 18

Re: Changing remote batteries weekly

That really is an issue with TCL the TV's manufacturer.

ROKU doesnt make the TV's.

Though you can probably get another remote that matches and works better.

---A problem clearly stated is a problem half solved---.
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Roku Employee
Roku Employee

Re: Changing remote batteries weekly


Thanks for the post.

As @boogernose mentioned, you will need to contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here:


Danny R.
Roku Forum Moderator
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