Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Changing remote batteries weekly

@RokuDanny-R 

for the past 6 months or so, we've been having to change our batteries on our roku remote more often...now it's a weekly occurance.

what is the problem?

ROKU TV 7119X

Software version 9.2.0 build 4502-30

0 Kudos
2 Replies
Highlighted
Level 17

Re: Changing remote batteries weekly

That really is an issue with TCL the TV's manufacturer.

ROKU doesnt make the TV's.

Though you can probably get another remote that matches and works better.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Changing remote batteries weekly

@mlister 

Thanks for the post.

As @boogernose mentioned, you will need to contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos