Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

home screen blanks out right after i turn it on. it doesn't come back on.

 
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2 Replies
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Roku Employee
Roku Employee

Re: home screen blanks out right after i turn it on. it doesn't come back on.

Hi,

Can you give us more details regarding the situation you are experiencing?

What device are you using? Has this device been setup and activated already? Have you tried using another TV to see if you are experiencing the same issue?

For more help with your issue, please see our Tips for Creating a Help or Support Topic in the Community. Including important details in your issue report helps us better understand the specific issue you are reporting.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 8

Re: home screen blanks out right after i turn it on. it doesn't come back on.

I have the same problem

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