Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

black screen but sounds work fine

turned tv off came home turned it on has sound no picture i can see it reallly faint tried factory reset, changed hdmi ports, unplugged it for 30 minutes nothing has helped. its a year old tv. 55 inch roku tcl

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Level 7

Re: black screen but sounds work fine

Same thing has happened to mine. 55 inch TCL Roku 55S405 4K Ultra HD... just today.

I can load Youtube, Youtube TV, Roku apps.... I can see everything until the video begins to play. All black but I can hear everything fine...

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