Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

VIDEOS stop playing after 10 Minutes

Download movies to my cell phones. On Roku app I chose media then video.

Select movie in gallery and then hit play.

Works fine for 10 minutes, then it stops playing and goes back to the Roku Home Screen.

Turned off bandwidth optimization but that didn't help.


Anyone know the solution??

Thank you