Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Kelton
Level 7

Tv USB can’t power device but I turn it off then back on and it works???

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This is nonsense. I have been trying to reach Roku for months to figure out how to fix this issue. The stick says the USB port can’t power the device and I should do something about it. The heck do I do??? #power #usb #nonsense

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renojim
Level 21

Re: Tv USB can’t power device but I turn it off then back on and it works???

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Use the supplied power adapter, not the TV's USB port.

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renojim
Level 21

Re: Tv USB can’t power device but I turn it off then back on and it works???

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Use the supplied power adapter, not the TV's USB port.

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makaiguy
Level 20

Re: Tv USB can’t power device but I turn it off then back on and it works???

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Many tv USB ports don't supply the amperage needed to power a Roku reliably.  That's why Roku includes a USB power adapter.  Their adaptor provides 1 amp of power, while many tvs only supply half that.

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