Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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boogernose
Level 18

Re: Switching back and forth from HDMI ! & 2

The responses from me were not aimed at you. It was carry over from

discussion with @Rohku . Sorry for the confusion.

---A problem clearly stated is a problem half solved---.
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RokuTannerD
Level 19

Re: Switching back and forth from HDMI ! & 2

@fce502002 

Thanks for the note here. Please visit Settings>System>System update>Check now to perform a system update. This should help resolve the issue you were seeing. Let me know if you still need any additional help from there. 

 

Thanks,

Tanner

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Barb4
Level 7

Re: Switching back and forth from HDMI ! & 2

I had the same question and finally did an online chat with Samsung. This is what she said to do, and it worked.  Get the Samsung remote - see the "SOURCE" button on the top right corner?  Toggle it.  That took me to the HDMI 1 and 2 and when it was on HDMI 1, it switched to my Cable TV and I clicked the "Select" button on the Cable remote and was back in TV Cable viewing. 

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