Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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FFLunch
Level 7

Soundbar suddenly quit working. Red light on front of unit.

The soundbar is less than two months old. The Roku TV is less than a month old. Suddenly the soundbar has quit working. There is a red light on the front of the soundbar. The remote cannot communicate with the unit. I can power on the television using the other remote but it does not sync with the soundbar now, so the only audio is through the TVs speakers. I have no idea what to do All the cables are good and there is no issue with power to the unit. 

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2 REPLIES 2\
Chanler
Level 7

Re: Soundbar suddenly quit working. Red light on front of unit.

I have the same problem after a month and I think it even had a burning (on fire) smell coming from it.  Have had it maybe 1 month.  Worked great until just now. Smiley Sad

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AvsGunnar
Community Streaming Expert

Re: Soundbar suddenly quit working. Red light on front of unit.

I believe the red light light on the streambar is an Temperature Warning/Overheat indicator which could definitely explain the burning smell.

Yes, solid red = overheating,  flashing red=insufficient power

https://support.roku.com/article/233081348

https://support.roku.com/article/226794787

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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