Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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GSchwabJr
Level 7

SANYO 32 inch Roku TV

My son’s SANYO 32 inch Roku TV has a black screen. The audio works fine, but the screen remains black and has a glow to it. I tried the whole

Press the home button 5 times
•Press the up arrow 1 time
•Press the rewind button two times
•Press the fast forward button two times

and nothing happens. I tried unplugging for 30 seconds and plugging back in, nothing happens. I even tried pushing the reset button in the back, and yet again... nothing happens. Any idea how to fix this???

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1 Reply
renojim
Level 21

Re: SANYO 32 inch Roku TV

You should probably contact Sanyo.  This sounds like a hardware problem and Sanyo is responsible for the hardware.

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