Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Ngall811
Level 7

Roku start up not working

When I turn on the Roku, the dancing emblem comes up, but then the screen goes black. Tried switching it with other Roku device and does the same thing. Finally found reset button, took me to set up, put in WiFi info and it went back to black. Tried reset again and nothing. 

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boogernose
Level 18

Re: Roku start up not working

Both Roku's? thats bizarre.

Lets try a factory reset.

Pull any MicroSD memory out.

Settings/System/Advanced System Settings/Factory reset>do it

 

---A problem clearly stated is a problem half solved---.
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