@TobyNixon wrote:I have this same problem watching YouTube TV. If we just let a news program play in the background, maybe watch five straight hours of Star Trek or whatever, after some amount of time (three or four hours, maybe), Roku basically asks "are you still there?". If you don't respond, it goes back to the home screen, and then to the screen saver. If I see the prompt and respond to it, fine, but I don't always see it before it closes the app and goes back to Home. It's annoying. I don't have a data cap, and I'd like to be able to set it to never do this.
That is the Bandwidth Saver function in the Network settings page. Turn it off and you won't see that any more.
"njl23" wrote:
Hello,
i have an issue with my Roku player. it seems that while i am streaming Sling TV for a few hours it will have to reset itself and go back to the Roku home page. This is inconvenient espically if i am watching a movie on Sling TV. So far i have only seen this happen while streaming Sling, because that is all i really use the Roku streaming box for. i dont have Hulu live so not sure if it does it there also.
Any advice?
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
"njl23" wrote:
It would be your first example. It's stops streaming and goes back to the Roku home page. Just as if I was hitting the 'home' button on my remote. It happens on all of my streaming sticks (I have 3, one in each room with a tv)
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
Is there any way to customize the length of this timeout?
@ShannonHH wrote:Is there any way to customize the length of this timeout?
Nope. Hard coded into the OS.
I have the same problem with both of my Express+ players. Never happened in the past, but it started a couple weeks ago.
I can start watching any app and, within 30 minutes or so, it will suddenly revert to the home screen.
Both of the players are on wi-fi, but the signal is usually strong. Is there any other issue that can cause this to happen?
I have this same problem watching YouTube TV. If we just let a news program play in the background, maybe watch five straight hours of Star Trek or whatever, after some amount of time (three or four hours, maybe), Roku basically asks "are you still there?". If you don't respond, it goes back to the home screen, and then to the screen saver. If I see the prompt and respond to it, fine, but I don't always see it before it closes the app and goes back to Home. It's annoying. I don't have a data cap, and I'd like to be able to set it to never do this.
@TobyNixon wrote:I have this same problem watching YouTube TV. If we just let a news program play in the background, maybe watch five straight hours of Star Trek or whatever, after some amount of time (three or four hours, maybe), Roku basically asks "are you still there?". If you don't respond, it goes back to the home screen, and then to the screen saver. If I see the prompt and respond to it, fine, but I don't always see it before it closes the app and goes back to Home. It's annoying. I don't have a data cap, and I'd like to be able to set it to never do this.
That is the Bandwidth Saver function in the Network settings page. Turn it off and you won't see that any more.