Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Roku goes to home screen specifically when I pause a video.

Unlike what I've seen others post about, this isn't after a couple minutes its 100% immediately when I pause anything I go back to the home screen. Whether I press the ok or pause/play button, and whether or not I have bandwidth saver on or not as soon as I pause or if I'm lucky; when I unpause. I see the Roku logo do a little animation and then back to the home after a few seconds of black screen and animation. I'm using the Roku SE model, if that makes a difference; I haven't seen much on here about the se.

0 Kudos
1 Reply
Level 18

Re: Roku goes to home screen specifically when I pause a video.

sounds like the Channel is crashing.

Which Channel is doing this?

---A problem clearly stated is a problem half solved---.
0 Kudos