Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 8

Roku 4 purple light blinking, picture stuck in loading mode with dancing logo and music

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Went to watch my Roku 4 today. when i turn on TV it shows start-up screen ( dancing ROKU logo and music) but nothing else.  Purple light is blinking on the unit itself.  Tried soft and hard resets, no change.  Worked fine yesterday. 

Is it time to replace ?

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Level 8

Re: Roku 4 purple light blinking, picture stuck in loading mode with dancing logo and music

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Left the unit unplugged for an hour, took the micro sd out and plugged it back in.  the unit loaded and seems to fine.  haven't tried putting the card back in yet

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Level 8

Re: Roku 4 purple light blinking, picture stuck in loading mode with dancing logo and music

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Left the unit unplugged for an hour, took the micro sd out and plugged it back in.  the unit loaded and seems to fine.  haven't tried putting the card back in yet

View solution in original post

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Level 7

Re: Roku 4 purple light blinking, picture stuck in loading mode with dancing logo and music

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@midd wrote:

Left the unit unplugged for an hour, took the micro sd out and plugged it back in.  the unit loaded and seems to fine.  haven't tried putting the card back in yet


 

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Level 7

Re: Roku 4 purple light blinking, picture stuck in loading mode with dancing logo and music

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Thanks for the input. What is wrong with the SD card/chip? Malfunction - new replacement?

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