Roku 3 stopped working during Netflix and now the ROKU numbers bounce
We've got a ROKU 3 connected to a Samsung Smart TV. While watching Netflix the screen went dark and then the ROKU letters appeared on the screen, bouncing. I've unplugged the TV and Roku, I've reset the router, I changed the batteries in the remote, which is completely unresponsive, I've changed the HDMI cable and I've done a hard reset. Nothing works.
Re: Roku 3 stopped working during Netflix and now the ROKU numbers bounce
I don't know if this is your problem. But recently I had a similar problem. When starting Netflix the screen went black, Netflix support was of no help. What I figured out was happening is that when starting Netflix, the Roku box was switching into an resolutions unsupported by my TV. So I changed the Roku setting FROM automatic to 1024, this solved the problem.